In the event of service cancellation, I handle rescheduling and cancellations on a case-by-case basis. Your assistance in finding a replacement, such as treating a loved one or reaching out to friends and family, is greatly appreciated. Sharing the availability online can also help fill the time slot and minimize the possibility of cancellation fees. I value open communication and encourage clients to reach out regarding concerns of illness or other issues. My ultimate goal is to prevent the need for cancellation fees, but I am grateful for those who understand the impact on my livelihood and are willing to cover any losses. Thank you for your understanding and agreement to this policy when scheduling a service at Halcyon Esthetics.
The service you scheduled is reserved especially for you. Please provide a 48-hour notice if you need to cancel or reschedule. Failure to do so may result in a cancellation fee amounting to 50% of the scheduled service(s). Same-day cancellations or no-shows will incur a 100% charge for the reserved services. Repeated or excessive cancellations may result in the loss of access to online booking and potential refusal of services. The card on file will be used to complete the cancellation fee. Thank you for valuing our relationship and respecting my career.
Cancellations
Thank you for considering the purchase of a gift certificate to treat a loved one to one of our top-notch experiences. However, I wanted to inform you that currently, and for the foreseeable future, I have decided not to sell gift certificates. As a solo entrepreneur, it can be challenging to guarantee availability for new guests in the future.
Although I no longer offer gift certificates, I encourage you to reach out to discuss alternative options on how to pay for or treat a loved one to an exceptional experience.
